I do not recommend this place at all. I had an appointment for 3 weeks, show up and they tell me the tech that had my appointment no longer worked there. The business owner had my name on the books, because he knew what I was there for, but didn't have the courtesy to call me and at least cancel the appointment.
Martha is the BEST! I’ve had many pedicures in my lifetime and the one I received here was amazing. So clean and super relaxing. I can’t give enough praise. Only advice is to make an appointment like I did. Thank you Island Oak!
Either get more technicians or stop taking walk-ins. so annoying. Arrived at 9:30 today..not one person there and she STILL asks me if I can come back at 1pm. The worst.
I too wanted to like this place and have given it a few tries but... they're always short staffed, never are able to accept me as a walk in (even though their door says walk ins are welcome), can never schedule me a same day appointment no matter what time I call, and my gel nails from here have never lasted a full 2 weeks. I wish they'd read their reviews and try to change something.
My wife and I get pedicures here frequently and we almost always leave happy. Here's the thing, customer service and communication are a bit lacking, as some of the other reviews mentioned. I feel that a good bit of this is cultural differences. Americans are all about "the customer is always right" and having watched some of the people that come in there, no they aren't! Here's how to work this place and be happy. First, do something so they get to know you, so when you make appointments they know you'll show up. Go when they open. They do take walk-ins, so if you want to be in the chair quick, be the first one there. Remember, they only work 2-3 people at once at the most, so they may not be able to get you right in. Don't be pissed about this and expect that their language may be "can you come back later?" It'll usually be an hour. Go have a margarita at Maria's or a sushi roll at the Loophole and come back. Tell them you're going next door and that you will be back. These are nice people, who work very hard and rarely ever take a day off.
Island Oak Spa Nail Llc is a US Hair Care Studio based in Johns Island, South Carolina. Island Oak Spa Nail Llc is located at 2817 Maybank Hwy #4, Johns Island, SC 29455, USA.
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